
True, phone calls can be recorded.but not legally in most states without prior notification or a judge's order.

You never know who will see an e-mail or a text. When You Don't Want a Written Record Due to Sensitivity She is now a newly recruited phone advocate. In 30 minutes, all questions were answered, everyone was aligned, and Van went from frustrated to relieved. After five cryptic e-mail conversations that created more confusion, she was literally screaming at the computer. My wife Van was recently coordinating an overseas engagement for me and there were six different people in multiple time zones involved in the logistics. When You Have Complexity with Multiple People At least now you can express yourself with heartfelt emotion. Of course if they are truly busy, in a meeting, sleeping, or hiding from you, the caller ID will tip them off and you go to voicemail, which they rarely check anyway. These days when someone sees your name on the ringing phone, they know you are making an extra effort to speak to them. You like to think the other person is sitting there waiting for your message, but it's not always true. The problem with text or e-mail is you never know when someone will get back to you. Here are 10 scenarios where a phone call does the job best. It's still an important tool for business etiquette and should be considered equally in today's communication environment.


Today fewer people get on the phone, preferring to text, chat, and e-mail.
